How can we help you?
Choose Your Help Category
I'm a Rider
Get help with booking rides, payments, and account settings
I'm a Driver
Get help with driving, earnings, and vehicle requirements
Rider FAQ
What payment methods does DriWE accept?
Can I track my driver in real time?
What if I need to cancel my ride?
Can I schedule a ride in advance?
Can I use Ride and Courier at the same time?
What is the Live Meter feature and how does it work?
What can I do in case of an emergency?
Driver FAQ
How do I become a DriWE driver?
Can I drive with my own schedule?
What support is available for drivers?
What can I do in case of an emergency?
How can I get my documents verified?
How do I withdraw money from my wallet?
Still need help?
Phone Support
Call us for urgent issues only (Mon–Fri 10AM–7PM IST)
Email Support
Send us a detailed message